Bristol Channel Diving Services

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Welcome

UPDATE 19/10/2020
Unfortunately with the announcement by the Welsh Government today, we will be closing from 5:30pm Friday 23rd October until 9:30am Monday 9th November.
Due to the local lockdowns still in place, we understand that many of our customers will struggle to collect their equipment that may be in for service with us.
However, if you do have equipment in with us, are able to collect but haven't received a call from us confirming completion, please give us a call before you make a trip so we can ensure that it is all ready for you.
We hope all our customers stay safe during these difficult times. We will post any updates here and on our website, however if you have any further questions, please email the shop.
Thank you all for your continued support!

COVID-19 STATUS UPDATE.

We want, and all need, business to return to normal.  We want to open our shop as soon as we are allowed.  The Government has said that for retail like ours, Bristol Channel Diving will be allowed to re-open on 22nd of June.


Thankfully, the impact of COVID 19 on us has been minimal. As restrictions ease, as a business and as a bunch of friends and colleagues, we must continue to do all we can to keep it that way.

In accordance with the Government guidelines …, if you are planning a trip to us, please take a look at the following procedures we have put in place for yours and our teams safety.

We will be enforcing the 2m rule rigorously. In the past, due to the very nature of our business, it is not always possible to adhere to the 2m rule when carrying out, what can be at times a hot and sweaty suit fitting, we are sure you will understand this cannot continue in these trying times.

After 22nd June 2020

We never thought we would be saying this, but we have to try and minimise the amount of people in the shop at any one time.  To help us achieve this, if you are bringing a family member, please only bring one.  If required, this family member will be actively encouraged to help assist in your suit fitting.

Sorry to have to even mention this, but our toilet facilities will only be available to staff.

We pride ourselves on the instruction and guidance given to all our customers, but we will not be able to physically assist customers in and out of suits during this time.

If you are not physically able to do this on your own, or with the help of your family member, then please consider our fitting at home service.

SHOP OPENING TIMES FROM JUNE 22nd until 1st July 2020:
Monday – 9:30am to 15:00pm
Tuesday – 09:30am to 15:00pm

Wednesday – 09:30am to 15:00pm
Wednesday – 09:30am to 15:00pm

Friday – 9:30am to 15:00pm
Saturday – 9:00am to 3:00pm
Sunday – Closed

SHOP OPENING TIMES FROM 1st July 2020:
Monday – 9:30am to 17:30pm
Tuesday – 09:30am to 17:30pm

Wednesday – 09:30am to 17:30pm
Wednesday – 09:30am to 17:30pm

Friday – 9:30am to 17:30pm
Saturday – 9:00am to 3:00pm
Sunday – Closed

Procedures in Place

1.  Dry / Wetsuit suit fittings by appointment only.
Please call in advance to arrange a time, but please be patient if we overrun.

Wherever possible, if looking for a dry suit, please bring your own under-suit and be prepared for your suit fitting before entering the shop. For example, wear clothing that allows you to put on your under suit or a wet suit without having to strip off.

For obvious reasons, “try on” under suits will not be available for suit fittings. However, if you are a fairly standard size, it should be easy to size your under suit choice. 

2. PPE
A hand sanitising cleaning station will be available on the counter and all customers entering the shop must use it.
We will be wearing disposable face masks and if you have one you must wear one. We will be.

3.  Suits, masks and any item such as a face mask that is tried on for size
Any item that you chose to try on, will be brand new where ever possible.  It will be the first time it has been tried on.  If this is not possible, a quarantine system has been put in place, where items will be isolated for at least 2 full days (48hrs).

A headache for us, but an indication as to how seriously we are taking our responsibilities in keeping all customers as safe as possible during this critical stage. All we ask is that you play your part in keeping our team as safe as we are trying to keep you.

4.  Payment
Contactless is preferred where possible, followed by Card machine Payments, with cash as a very last option please.



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Bristol Channel Diving Services is a HSE SCUBA approved training school, one of only 8 in the UK, as well as a PSAI and SDI & TDI dive centre and retail outlet based in Cardiff, South Wales. We give a bespoke service tailored to your diving needs, offering a comprehensive range of courses from beginner to professional level, onward to technical and rebreather training, as well as an in-house test centre and workshop which caters for equipment servicing, repairs and cylinder testing.


We specialise in working with media companies around the world, providing a one stop solution and the right advice on underwater projects and diving support for their productions. We have been very successful in this respect - having to our credits the diving safety for Blue Planet 2 amongst other productions. 125 shoots in 39 countries with 6000 hours underwater, including 1000 hours in submersibles, the series was the most watched program in 2017 with 14.1 million viewers!


Having the right dive kit doesn't only make your diving safer, it saves you money in the long run. We believe in selling equipment that has been tried and tested over all of the years we've been diving, so our advice isn't something you can just read in a magazine, or on a dive shop web site, it's based on many years of diving and looking after customers. 


So whether you're just starting or looking to get into twinset or rebreather diving, or want to take diving up as a career and need some advice, or even looking for some new options for rigging up your kit, pop in for a coffee and a chat - we're here to  look after you!